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Excellent, quick service and thoughtful, smart advice - haven't stopped by for a visit yet (bit of a drive) but VaporAlley has some great guys.
Ordered Monday night in Wisconsin got it thursday. Everything great and in order, thanks guys definitly will get my business again.
Ordered on Monday, shipped Tuesday and arrived today (Thursday). Pretty quick transit to Los Angeles via USPS First Class. Why does anyone even pay for Priority Mail? LOL. Thanks for getting it out fast!
Broke my Vamo by dropping it (I know, I know...) on Friday afternoon. Placed my order with Vapor Alley shortly thereafter. Vapor Alley is my go-to for hardware, great prices and lightning-quick shipping! I was in a bind because I had no back-up. My shiny new Vamo got to me on Monday, all the way from Maryland. I'm in southern California!
Thanks Vapor Alley!!!
mjrhartley, Apr 30, 2013 #101
Getting back into vaping and ordered a couple of different things.
Shipped Friday got to King Mountain NC by 1pm Monday! Tracking included, you're the man!
Waiting for the batteries to charge up while having a few cigs...
I ordered my new Vamo V2 and Kanger ProTank From VaporAlley on Monday 6/3, and got it today 6/6. I'm very pleased with the speed of delivery, everything works great.
I just wanted to say that not only has Rick provide excellent coustomer service but very fast shipping as well. I was having problems with a mod that i had purchased from Rick at Vapor alley and Rick not only stood behind his products it was hassel free. He has gained a loyal customer here!
It was quick, priced competitively and shipped fast. Everything came packed securely. Really psyched about T2 heads (long wick) in a 5 pack. Glad somebody still sells them like that.
I just wanted to say that not only has Rick provide excellent coustomer service but very fast shipping as well. I was having problems with a mod that i had purchased from Rick at Vapor alley and Rick not only stood behind his products it was hassel free. He has gained a loyal customer here
Keep up the good work, you were one of my first vendors. I'm digging the genuine kanger protank & iclear30 and eGos. I can't comment on customer service because well, I never spoke to them in all these months of ordering. Just silently placed orders, never had a problem with an order or item, and kept going back for more. Keep up the great work! You get two thumbs up from your friend in amish country!
Vapor Alley goes above and beyond the call of duty when it comes to customer service. Had several email chats with Rick before i placed an order, but somethings had changed and what i ordered wasn't in stock at the moment that was included in the rest of my order. Rick called me and he shipped me what i ordered that was in stock, and the batteries i ordered which weren't in stock with this order, will be shipped as soon as they get in. But when my package came i opened it up to find he through in a used battery to get me by till the new ones come in. Now thats customer service.
Thanks Rick and the rest of the staff there. Another loyal customer here......
I placed my first order a few days ago and the process was super easy as was navigating the site. The next morning I received a call from Rick regarding an item I had ordered. I have never had that kind of personal customer service from an online vendor of any merchandise. That kind of service is more than enough for me to keep coming back. First impressions are huge and Vapor Alley has made a fantastic impression. I don't expect phone calls every time I order, don't worry lol. I just needed to let you know how impressed I was. Thank you for really and truly knowing what customer service means.
I have been ordering all of my tanks and supplies from Vapor Alley for about 15 months now. They are the best, my orders are always sent out right away and the quality is outstanding. If ever there was a problem VaporAlley always stands behind the merchandise. Thanks VaporAlley, keep up the good work!
My experience with VaporAlley has been all +. My family and I rode 2 hours to Easton to visit a real vape store. All that is available in our area is a tobacco store with a few mods and juices. I called a few times before coming up to ask about stock and some other rookie questions and the staff was very patient.
We hung out in the store for about 2 hours tasting juice and fondling mods and atomizers I couldn't afford. The guys were happy to let me check out the merch and play with their premium toys.
I am impressed with VaporAlley and have recommended it to a lot of people. Keep it up
I have been buying from Vapor Alley for about 16 months and ALWAYS has great prices and superfast service. In the one instance that the product showed in stock but was not I got a call from Rick himself. Not an e-mail saying they did not have it an actual phone call for a $10 item. So the one time the site made an error I went from a happy customer to a customer that STARTS with VA to see if they have what I am looking for first instead of just looking there if I can't find it. I am a sucker for a good trustable merchant. ANY issues that I have with any vape gear I buy from VA has been handled in the same lightning fast and dependable manner never having to ask more than once for anything. No lip service just fast and reasonable. Rick is not one to send long detailed messages they are to the point, they offer a solution and he does what he says he will do when he says he will do it. We need to support people and small business owners like Rick. I sure has hell do not want my favorite shops online to turn into Fasttech. I should have posted this a long time ago about VA, but never late than never.
Thank You Rick for the great deal. I'm very pleased with the help and consideration
You gave me again. The mods I bought from you this Spring are all still going strong.
Really appreciate the fast shipping. Super customer service. Thanks again
I live right around the corner from VaporAlley in Easton and every time I go in Rick and his team are converting a smoker to vaping. I buy all my stuff from this place they're always super helpful and friendly. Keep it up guys!
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